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Master Air Coronavirus Response

Residential & Commercial HVAC Are Deemed ESSENTIAL Services

State and local governments continue to issue “shelter in place” ordinances as well as work and travel restrictions to slow the spread of the COVID-19 coronavirus. Under these orders, “essential services” have been permitted to remain open, such as grocery stores, hardware stores, medical facilities, convenience stores and gas stations. Additionally, businesses that supply essential businesses with the support or supplies necessary to operate, have also been permitted to remain open.

The Department of Homeland Security’s (DHS) Cybersecurity and Infrastructure Security Agency (CISA) has issued federal guidance to states and municipalities regarding “essential” work.

“If you work in a critical infrastructure industry, as defined by the Department of Homeland Security, such as healthcare services and pharmaceutical and food supply, you have a special responsibility to maintain your normal work schedule.”

Based on the definitions contained in the guidance, the activities conducted by HVACR manufacturing, distribution, installation and service are “essential” and are collectively a critical infrastructure industry. The continued operation of your business is viewed as “essential” and necessary in order to perform our role in supporting the residential, commercial and refrigeration end markets.

Master Air, Inc. will contact each customer prior to a Service Technician arriving at their home to ask if they have had any of the following symptoms or have been exposed to:

  • Fever
  • Cough
  • Shortness of Breath

Master Air. Inc. has asked our employees to wear mask, gloves, booties, wash hands and use hand sanitizer at all times. Our technicians and office staff are being screened through out the day to insure they are healthy.

Thank You For Your Continued And Loyal Support!