Frequently Asked Questions

At Master Air Inc., we strive to keep our clients well-informed throughout the repair or installation process. HVACs can seem like complicated systems, however, and many people have common questions about how they work, or the nature of our service. To address this, we’ve compiled this FAQ reference. To learn more about Master Air Inc. in Houston and Pearland, TX, give us a call today at (281) 485-3231.

What Does HVAC Mean?

HVAC is short for Heating, Ventilation and Air Conditioning. HVAC is most often used to describe the whole heating and cooling system, which also consists of the duct work, air filters, humidification controls, and registers.

What Regular Maintenance Does an AC or Heater Need?

The most important part of HVAC maintenance is maintaining unrestricted air flows. Dust, dirt, and debris are an HVAC system’s worst enemies. Whether it’s an indoor or outdoor unit, you must keep all filters clean and heat exchangers and coils free of restrictions.

We recommend that your heating and cooling system be checked and serviced twice a year. Ideally, you would have a spring and autumn tune-up. Also, we recommend that you change your filter regularly, depending on the type of filter you have. This alone can eliminate many of the common problems that need fixing, and can significantly reduce the likelihood of a serious breakdown.

How Do I Know if I Have a Warranty?

Locate the label on the outer surface of the equipment for a manufacture date. If the equipment is less than five years old, it may have a warranty. Warranty terms and conditions change from the manufacturer and the installing company. Master Air, Inc. can verify the warranty status of your heating and cooling system via our warranty form.

Why Do I Need to Change My Filter?

Regular filter replacement helps your heating and cooling system operate at peak levels and improves indoor air quality. It is important to change filters regularly to ensure proper air flow and to keep your home free from dust, allergens, and germs. Depending on the type of filter you have, you may require weekly or monthly filter replacements. Your Master Air, Inc. service or installation technician will recommend the ideal filters and replacement schedules for your unit(s).

Is Sound an Issue for Heating or Air Conditioning?

Yes. Loud heating and cooling equipment contribute to sound pollution. Although no financial savings are tied to lower sound levels, the sound rating of a cooling system can have a considerable effect on comfort and enjoyment of your home. The sound level of an air conditioner or heat pump depends on a variety of factors, such as the age and make of the unit, and whether the compressor is insulated or not can contribute to the amount of noise it makes.

At What Temperature Should I Set My Thermostat?

Is it making strange noises? Is it cooling or heating all areas of your home sufficiently? Has it been taking longer to cool down or heat up? Have your utility bills been rising for no apparent reason? Any of these are signs that you may have a problem that needs service. In most cases, the longer you delay, the worse any underlying problems will get. So be sure to contact Horizon Services to check out your system whenever you notice anything out of the ordinary.

How Do I Know if My AC Unit is Big Enough?

Bigger isn’t always better; it’s performance and efficiency that count. Before purchasing a replacement system, you should always make sure your system is sized properly to match your needs and budget. Your AirPro Expert will thoroughly assess your home and comfort requirements to determine the proper size and make the appropriate recommendation.

How Can I Increase the Efficiency an Life of My System?

A few quick tips:

  • Clean and replace your filters frequently.
  • Your system will heat and cool more evenly when the blower is in the “on” position. The blower provides constant air movement throughout the home, and allows for better filtration.
  • Install shades, drapes, shutters, or screens on windows that are exposed to extreme sunlight to keep room temperatures at moderate levels.

How Can I Eliminate Indoor Odors?

You may have tried to cover up indoor odors by spraying air fresheners or lighting candles. Unfortunately, these tactics only mask the odors, they don’t get rid of them. These remedies may in fact negatively affect indoor air quality from chemicals that cause allergic reactions or eye irritation for homeowners.

Bacteria, dust mites, animal dander, cat saliva and mold may also be roots of your home’s odor problem. One method to purify the air is integrating germicidal (UV) lights in your home, which helps kill odors and inhibit the growth of biological contaminants, sterilizing surfaces in the HVAC system. They also purify the air, preventing the growth of contaminants. The UV lights are installed to work with your home comfort system.

Sometimes poor ventilation contributes to unpleasant odors. Moisture condensation on walls and windows, along with stagnate air are signs of poor ventilation. A qualified technician can inspect your home comfort system to determine if this is an issue that should be addressed. The technician can also inform you how to solve the ventilation system’s inability to circulate and ventilate indoor air.

How Do I Choose an Indoor Air Quality Product?

Every person and every home entails a different comfort need. The threshold of irritancy and triggers that affect people’s health and comfort combine to determine the proper solutions. High threshold levels may require simple solutions like a better air filter. Low threshold levels may require an air purification system for the reduction of triggers and irritants. With a Home Health Report Card, Service Experts can help you decide which indoor air improvement products are right for you.

How Healthy Is My Indoor Air?

According to studies created by the U.S. Environmental Protection Agency, exposure to air pollutants indoors can be 100 times higher than outdoors. Frequent dusting and vacuuming can help reduce the amount of dust and dust mites present in your home. However, not all airborne particles can be eliminated. Filtration devices can help eliminate particles that are too small to be caught by a vacuum. Some filtration devices include UV light units, air filters, energy recovery ventilators (ERVs), heat recovery ventilators (HRVs) and electronic air cleaners. A Home Health Report Card from Service Experts will provide the information about which indoor air improvement devices are right for you. To receive a Home Health Report Card and personal air quality consultation, call Master Air, Inc. at (281) 485-3231.

At What Temperature Should I Set My Thermostat?

Temperature settings depend on the time of year and your personal preferences. In the summer, the average temperature setting is 75°-80°. In the winter 68°-72° is the norm. Remember, when leaving your house; try to avoid drastic temperature changes. Do not set your temperature back more than five degrees; this will cause your unit to work harder to achieve the desired temperature setting.